Terms of Service

1. Introduction & Applicability

NovaPlay N.V. (“we,” “us,” “our”) provides a High-speed lottery games platform (“Services”) that allows access to SGWIN games. These Terms govern your use of our Services as a business partner or client (“Customer”). Important: Your terms (e.g., purchase orders) do not apply unless expressly agreed in writing.

2. Definitions

• Customer: Business entity using our Services.
• Services: High-speed lottery games platform (SGWIN).
• Account: Business account to access and manage the Services.
• Virtual Currency: Any in-platform credits, tokens, or points used in games.

3. Account Registration & Eligibility

• Provide accurate and complete information.
• Maintain account security.
• Notify us immediately of unauthorized access.
• Ensure compliance with age, licensing, and regulatory requirements for games.

4. Services

• We provide access to third-party games; game availability may change.
• We are not responsible for performance, content, or legality of third-party games.
• We may modify or suspend Services with reasonable notice.

5. Fees & Payment

• Pay invoices within 30 days unless otherwise agreed.
• Any undisputed amount not paid by the due date shall accrue interest at the statutory interest rate (wettelijke rente) applicable in Curaçao, calculated from the due date until payment in full, together with all reasonable costs of collection, whether incurred in or out of court.
• Fees exclude applicable taxes unless stated.
• Refunds or reversals of Virtual Currency purchases are only allowed as described in your agreement.

6. Acceptable Use

You agree not to:

• Use Services unlawfully, for cheating, or to disrupt games.
• Interfere with the integrity or security of the Services.
• Attempt to gain unauthorized access to (other) accounts or systems.

You also agree to:

• Be responsible for all activity under your account.

7. Intellectual Property

We own IP in the aggregator platform and all intellectual property rights in the Services remain with us. You may not copy, modify, distribute, or create derivative works without prior written consent.

Third-party games retain their respective IP rights.

You may not copy, modify, or distribute third-party games without consent.

8. Data & Privacy

We process personal data in accordance with the Landsverordening bescherming persoonsgegevens (LBP) and GDPR principles when applicable. This includes:

• Collect, store, and process personal and player data securely.
• Ensuring data security and confidentiality.

9. Anti-Money Laundering (AML) & KYC Compliance

As a Customer of our Services, you must comply with all applicable Curaçao AML laws and regulations.

You are responsible for collecting, verifying, and maintaining the following minimum information for each player:

• Full legal name and date of birth
• Government-issued identification document
• Residential address proof (e.g., utility bill, bank statement)
• Payment method verification or source of funds for deposits and withdrawals

You must monitor player activity and report suspicious transactions in accordance with Curaçao law.

Failure to meet these AML and KYC obligations may result in suspension or termination of your access to our Services.

10. Liability